Privacy Policy
Last Updated: This privacy policy was last updated to reflect our current privacy practices.
This Privacy Policy describes how your personal information is collected, used, and shared when you use the Real-time Exchange Rate mobile application (the "App").
1. INFORMATION WE COLLECT
1.1 Information You Provide to Us
When you use the App, we may collect information that you voluntarily provide to us, including:
- Contact information, such as your email address when you contact our support team
- Preferences you set within the App, such as favorite currency pairs and notification settings
- Feedback and other information you choose to provide when interacting with our support team
1.2 Information Collected Automatically
When you use the App, we may automatically collect certain information about your device and usage of the App, including:
- Device information, such as your device model, operating system version, unique device identifiers, and mobile network information
- Usage data, including how you interact with the App, the features you use, the actions you take, and the time and duration of your activities
- Location information, but only if you have enabled location services for the App and provided your consent. We use this information solely to provide you with location-based currency services, such as displaying local currency information
- Log information, including details about your use of the App, such as access times, pages viewed, and crash reports
1.3 Information from Third-Party Sources
We may receive information about you from third-party sources, such as:
- Service providers that help us operate and improve the App
- Analytics providers that help us understand how users interact with the App
- Currency data providers that supply the exchange rate information displayed in the App
2. HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes, including:
- To provide, maintain, and improve the App, including to personalize your experience and deliver the features and functionality you request
- To process and respond to your inquiries, comments, and support requests
- To send you technical notices, updates, security alerts, and support messages
- To monitor and analyze trends, usage, and activities in connection with the App
- To detect, investigate, and prevent fraudulent transactions and other illegal activities, and to protect the rights and property of us and our users
- To comply with applicable laws, regulations, and legal processes
- To develop new products, services, features, and functionality based on user needs and preferences
3. SHARING YOUR INFORMATION
We do not sell, rent, or otherwise share your personal information with third parties for their marketing purposes without your explicit consent. We may share your information in the following circumstances:
3.1 With Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Hosting and infrastructure providers
- Analytics and data processing providers
- Customer support and communication tools
- Payment processors (if applicable in the future)
These service providers are authorized to use your information only as necessary to provide these services to us and are contractually obligated to protect the confidentiality and security of your information.
3.2 For Legal Reasons
We may disclose your information if we believe that such disclosure is necessary:
- To comply with applicable law, regulation, legal process, or governmental request
- To protect the safety, rights, or property of us, our users, or others
- To detect, investigate, and prevent fraud, security breaches, or other illegal activities
3.3 In Connection with Business Transfers
If we are involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice in the App of any such change in ownership or control of your personal information.
4. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, regulatory, or accounting requirements. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means.
When your personal information is no longer needed, we will either delete it or anonymize it so that it can no longer be associated with you.
5. YOUR RIGHTS AND CHOICES
You have certain rights regarding your personal information, including:
5.1 Access and Correction
You may request access to the personal information we hold about you and ask that we correct any inaccurate information. To make such a request, please contact us at shishihuilv9223@163.com.
5.2 Deletion
You may request that we delete your personal information. Please note that we may need to retain certain information to comply with legal obligations or for legitimate business purposes. To request deletion, please contact us at shishihuilv9223@163.com.
5.3 Opting Out of Notifications
You can control the push notifications you receive from the App through your device settings. You can also adjust notification preferences within the App's settings menu.
5.4 Location Information
You can enable or disable location services for the App through your device settings. If you disable location services, some features of the App may not function properly.
6. SECURITY
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. These measures include:
- Encryption of data transmission and storage
- Access controls to limit who can access your information
- Regular security assessments and updates
- Employee training on data security practices
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at shishihuilv9223@163.com.
7. THIRD-PARTY LINKS AND SERVICES
The App may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.
8. CHILDREN'S PRIVACY
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information. If you believe we may have collected information from a child under 13, please contact us at shishihuilv9223@163.com.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If we make material changes to this Privacy Policy, we will notify you by email (if we have your email address) or by posting a prominent notice in the App before the changes take effect.
10. CONTACT US
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
shishihuilv9223@163.com