Privacy Policy
隐私政策
Last Updated: [Not Applicable]
This Privacy Policy describes how your personal information is collected, used, and shared when you use SleepNoise (the "App").
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains our data collection practices, how we use the information we collect, and the choices you have regarding your information.
1. Information We Collect
1. 我们收集的信息
1.1 Information You Provide Directly
1.1 您直接提供的信息
When you use the App, we may collect information that you voluntarily provide to us, such as:
- Account information: When you create an account, we may collect your email address, username, and password (which is stored in encrypted form).
- Profile information: You may choose to provide additional information for your profile, such as your name, profile picture, and sleep preferences.
- Feedback and communications: When you contact our customer support or provide feedback, we may collect your communication content and contact information.
1.2 Information Collected Automatically
1.2 自动收集的信息
When you use the App, we may automatically collect certain information about your device and usage of the App, including:
- Device information: We collect information about the device you use to access the App, including the device model, operating system version, unique device identifiers, network information, and mobile carrier.
- Usage data: We collect information about how you use the App, such as the features you use, the sounds you select, the duration of your sessions, your interaction with the App's interface, and the time and date of your usage.
- Sleep data: If you choose to use the sleep tracking features, we may collect information about your sleep patterns, including sleep duration, sleep quality, and times when you use the App during sleep.
- Location information: The App does not collect precise location information. However, we may collect general location information based on your IP address to provide region-specific features.
1.3 Information from Third Parties
1.3 来自第三方的信息
We may receive information about you from third parties, such as:
- App Stores: When you download the App from an app store (such as the Apple App Store), we may receive information about your download and purchase of the App, including your app store account information.
- Analytics providers: We use third-party analytics services to help us understand how users interact with the App. These providers may collect information about your use of the App and other websites or apps.
- Payment processors: If you purchase a subscription, our payment processors may provide us with information about the transaction, such as the payment amount and confirmation of payment.
2. How We Use Your Information
2. 我们如何使用您的信息
We use the information we collect for the following purposes:
- To provide and improve the App: We use your information to operate, maintain, and improve the App, including to develop new features and functionality.
- To personalize your experience: We use your information to personalize the App for you, such as by suggesting sounds or features based on your preferences and usage history.
- To provide customer support: We use your information to respond to your questions, comments, and requests for support.
- To process payments: If you purchase a subscription, we use your payment information to process the transaction and manage your subscription.
- To provide AI-powered sleep coaching: We use your sleep data and usage information to provide personalized sleep recommendations and coaching.
- To analyze usage and trends: We use your information to understand how users interact with the App, which helps us improve the App and develop new features.
- To protect our users and the App: We use your information to detect and prevent fraud, unauthorized access, and other misuse of the App.
- To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
3. 共享您的信息
We do not sell your personal information to third parties. We may share your information with the following parties:
- Service providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer support, and marketing assistance. These service providers are only permitted to use your information to provide the services we have requested and are required to protect your information.
- App Stores: We may share information with app stores to process payments, provide customer support, and comply with app store policies.
- Legal and regulatory authorities: We may disclose your information if required to do so by law, or in response to a valid request from a law enforcement agency, court, or other regulatory authority.
- Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or through a prominent notice in the App of any such change in ownership or control of your personal information.
- With your consent: We may share your information with third parties with your explicit consent.
4. Data Retention
4. 数据保留
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to provide the App, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will delete your personal information, except as required by law or for legitimate business purposes.
Sleep data and usage information may be retained for up to 2 years after your last use of the App to provide personalized recommendations and improve the App. You can request deletion of your sleep data at any time by contacting us at the email address provided below.
5. Your Choices and Rights
5. 您的选择和权利
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You can exercise these rights by contacting us at the email address provided below.
5.1 Account Information
5.1 账户信息
You can review and update your account information by accessing your account settings in the App. You can also delete your account by contacting us at the email address provided below.
5.2 Subscription Management
5.2 订阅管理
You can manage your subscription, including canceling auto-renewal, through your app store account settings.
5.3 Data Deletion
5.3 数据删除
You can request deletion of your personal information by contacting us at shuimianbaizao5825@163.com. We will respond to your request within a reasonable timeframe and will delete your information, subject to any legal or business retention requirements.
5.4 Opt-Out of Marketing Communications
5.4 选择退出营销通信
If you no longer wish to receive marketing communications from us, you can unsubscribe by clicking the "unsubscribe" link in the email or by contacting us at the email address provided below.
6. Security
6. 安全性
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Children's Privacy
7. 儿童隐私
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
8. Changes to This Privacy Policy
8. 本隐私政策的变更
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or through a prominent notice in the App. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
9. 联系我们
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: shuimianbaizao5825@163.com